Where the agents earn their keep
Wholesale and B2B orders into the ERP
Wholesale and marketplace orders arrive as PDFs, portals and spreadsheets in every format, and someone re-keys each into the ERP before fulfilment can start.
Sales Order Automation extracts every order with document AI, validates items, pricing and stock across locations, and punches the confirmed order into SAP or NetSuite.
No support email past 24 hours
Support messages flood in across email, chat and marketplace inboxes, and the ones that go unanswered for a day are exactly the ones that become public bad reviews.
The service sla agent tracks every customer email, checks for a response within 24 hours, flags breaches, and escalates the overdue threads before they turn into ratings damage.
See unhappy customers before the review
Customer frustration shows up in tone long before it shows up in a one-star review, but no one is reading every message for it.
The sentiment agent reads support and customer email, scores sentiment, tracks each customer’s trend, and flags those turning negative in time to make it right.
Outreach that keeps selling
Wholesale and repeat buyers go quiet between orders, while acquisition runs in manual bursts and re-engagement is patchy.
The outbound sales agent reaches out to and re-engages the right buyers persistently across channels, and hands every live reply to your team.
Seasonal and store hiring at speed
Store and warehouse staffing spikes with every season and sale, and manual recruitment cannot ramp fast enough to cover the floor.
The recruitment agent parses each role, sources and screens candidates, schedules interviews, and delivers a ranked shortlist, scaling the funnel up and down with demand.
Supplier and tax reconciliation, clean
Across many suppliers and marketplaces, reconciling statements and tax returns by hand leaves input credit and settlements unmatched for weeks.
The recon agent reconciles vendor ledgers and tax returns continuously, surfaces mismatches and missing invoices with reasons, and gives finance an actionable exception list.
