Where the agents earn their keep
Event enquiry to a quoted package, drafted
Event and group enquiries come through forms, email and OTAs, and a quote means manually pricing rooms, covers and add-ons against your rate card, slow enough that the booking goes to whoever answered first.
The quotes agent reads each enquiry, identifies dates, party size and requirements, pulls your current rate card and past quoted packages, and drafts a priced package in your CRM for the events desk to approve and send.
Guest sentiment, ahead of the rating
Guest feedback is scattered across email, surveys and review sites, and by the time a pattern is obvious it is already in your public score.
The sentiment agent reads feedback across channels, classifies it by theme, scores sentiment per property and period, and surfaces declining trends before they hit the reviews.
Food, beverage and supplies reorder, automated
Keeping kitchens and floors stocked means chasing vendors for prices and placing the same orders week after week across every outlet.
The procurement agent triggers RFQs to approved suppliers, compares quotes, checks par levels per outlet, and prepares reorder POs.
High-volume hospitality hiring, end to end
Hospitality runs on a constant churn of front-desk, kitchen and service staff, and manual recruitment cannot keep every shift covered.
The recruitment agent parses each role, sources and screens candidates, schedules interviews, and delivers a ranked shortlist, keeping the pipeline full as turnover happens.
Fill the calendar direct
Corporate bookers and event planners go with whoever answers first and keeps following up, while your direct outreach is patchy.
The outbound sales agent reaches out to right-fit corporate and leisure buyers and follows up persistently, and hands every live reply to your team.