Where the agents earn their keep
Receivables to collected cash, chased every week
Cash is trapped in overdue receivables and nobody sees the full picture until month-end, so DSO creeps up, follow-ups are ad hoc, and tax input credit quietly slips away.
The Cash Controller reads receivables, ageing and tax returns straight from SAP, narrates the cash position every morning, and drafts the prioritised collection nudges and reconciliation actions for finance to approve.
RFQ to PO, with your award
Procurement runs on manual RFQs. A single purchase request spans dozens of SKUs and several approved vendors, and the team copies data from SAP, formats emails, and chases quotes across spreadsheets for days.
The procurement agent captures the purchase request from your ERP, dispatches item-level RFQs over WhatsApp and email, negotiates against your target prices, and writes the approved PO back into SAP.
Customer enquiry to a priced quote, drafted
Customer enquiries for materials arrive by email and web form, and the sales desk works out by hand which items are wanted, digs up what each was last sold at, checks current cost, and types a quote, slowly, while prices and margins drift.
The quotes agent reads each customer requirement, identifies the exact items, fetches your previous selling rates and the current rates from the BOM, and drafts a priced quote in your CRM for the sales manager to approve and send.
Customer POs into SAP, once approved
Customer purchase orders arrive as PDFs and email attachments in every layout imaginable, and a CSR keys each line into SAP by hand while the customer waits for a confirmation.
Sales Order Automation reads each incoming PO with intelligent document AI, extracts and validates every line against your catalogue, and punches the approved sales order into SAP or NetSuite.
Predictive re-order nudges for every account
Repeat revenue depends on a rep remembering who is due to re-order, so quiet accounts and seasonal dips slip by until the business has already moved to a competitor.
The account growth agent learns each customer’s buying pattern, predicts the next order window, flags accounts trading below their trend, and drafts a customised nudge email ready for the rep.
Vendor invoices booked without re-keying
Vendor invoices flow in by email and post, and the AP team types each into SAP, matching it to POs and goods receipts line by line under month-end pressure.
AP Automation extracts every field with intelligent document AI, three-way matches against the PO and goods receipt, flags exceptions, and posts the approved payable into SAP or NetSuite.
AP and tax reconciliation, continuously
Reconciling vendor statements and matching tax returns against the purchase register is a manual month-end scramble, and mismatches surface only when input credit is already at risk.
The recon agent reconciles vendor ledgers and tax returns line by line, surfaces every mismatch and missing invoice with its reason, and hands finance a clean exception list.
Early warning on at-risk accounts
A key account’s unhappiness usually only reaches a manager once it becomes a formal complaint, and by then the relationship, and frequently the order, is already slipping.
The sentiment agent reads customer email, scores sentiment on every thread, tracks how each account’s mood trends over time, and flags the ones turning negative before they escalate.