Retail & Commerce

Industries / Retail & Commerce

Retail & Commerce

Orders · Support · Growth

Wholesale-order capture, 24-hour support SLAs, sentiment watch, search-dominant growth and seasonal hiring, all run by AI agents.

6 use-cases live
Use-cases we run

Where the agents earn their keep

01
ORDERS ERPGrowgent · Tej · Sales Order Automation

Wholesale and B2B orders into the ERP

Wholesale and marketplace orders arrive as PDFs, portals and spreadsheets in every format, and someone re-keys each into the ERP before fulfilment can start.

Sales Order Automation extracts every order with document AI, validates items, pricing and stock across locations, and punches the confirmed order into SAP or NetSuite.

TRADITIONALmanual
Orders across channels
Reconcile formats
Re-key into the ERP
Check stock by hand
Fulfilment starts late
WITH AGENTIC AITej · Sales Order Automation
Order captured
AI extraction
Stock checked
Order punched to ERP
HUMAN · Confirm exceptions
02
SUPPORT SLAGrowgent · Prahari · EmailPilot

No support email past 24 hours

Support messages flood in across email, chat and marketplace inboxes, and the ones that go unanswered for a day are exactly the ones that become public bad reviews.

EmailPilot tracks every customer email, checks for a response within 24 hours, flags breaches, and escalates the overdue threads before they turn into ratings damage.

TRADITIONALmanual
Inboxes overflow
Lose track of threads
Blow the 24h window
Find out via a review
WITH AGENTIC AIPrahari · EmailPilot
Email tracked
24h timer running
Breach flagged
Escalated
HUMAN · Handle the reply
03
SENTIMENT CXGrowgent · Bhaav · Customer Sentiment

See unhappy customers before the review

Customer frustration shows up in tone long before it shows up in a one-star review, but no one is reading every message for it.

The sentiment agent reads support and customer email, scores sentiment, tracks each customer’s trend, and flags those turning negative in time to make it right.

TRADITIONALmanual
Read some messages
Miss the tone
Surprise bad review
Damage already done
WITH AGENTIC AIBhaav · Customer Sentiment
Email read
Sentiment scored
Trend tracked
Risk flagged
HUMAN · Make it right
04
GROWTH & SEARCHGrowgent · Narad · LeadPilot + Marketing

Acquisition that owns the search

Shoppers discover products on Google and AI assistants and buy from whoever ranks, while acquisition runs in manual bursts and retargeting is patchy.

LeadPilot reaches out to and re-engages the right buyers persistently across channels, while its SEO and AEO agents push your store to the top of Google and AI search on autopilot.

TRADITIONALmanual
Manual campaign bursts
Patchy retargeting
Random SEO
Invisible in AI search
Revenue left behind
WITH AGENTIC AINarad · LeadPilot + Marketing
Right buyers targeted
Persistent re-engagement
SEO on autopilot
AI-search visibility
HUMAN · Close high-intent buyers
05
STAFFING HRGrowgent · Parakh · Hirin.ai

Seasonal and store hiring at speed

Store and warehouse staffing spikes with every season and sale, and manual recruitment cannot ramp fast enough to cover the floor.

Hirin.ai parses each role, sources and screens candidates, schedules interviews, and delivers a ranked shortlist, scaling the funnel up and down with demand.

TRADITIONALmanual
Demand spikes fast
Post the roles
Screen CVs by hand
Coordinate slots
Floor understaffed
WITH AGENTIC AIParakh · Hirin.ai
Role parsed
Sourced & screened
Interviews scheduled
Shortlist ranked
HUMAN · Final interview & offer
06
FINANCE RECONGrowgent · Tula · AP + GST Recon

Supplier and GST reconciliation, clean

Across many suppliers and marketplaces, reconciling statements and GSTR-2B by hand leaves input credit and settlements unmatched for weeks.

The recon agent reconciles vendor ledgers and GST returns continuously, surfaces mismatches and missing invoices with reasons, and gives finance an actionable exception list.

TRADITIONALmanual
Export ledgers & 2B
Match rows in Excel
Hunt missing invoices
Chase settlements
Weeks behind
WITH AGENTIC AITula · AP + GST Recon
Ledgers pulled
Auto-matched
GST 2B checked
Exceptions listed
HUMAN · Approve adjustments

Show us one Retail & Commerce workflow.

Show us one workflow your team runs by hand, and we will show you what running it with a Growgent looks like, mapped to your tools, your rules, and your approval points.

Put a workflow on autopilot →
info@growexx.com